Executive 30-Day Operational Reset Framework
SECTION 1 — FINANCES & CASH FLOW VISIBILITY
Immediate Priorities (Days 1–7)
- Build or correct a 13-week cash flow forecast
- Verify the accuracy of all accounts payable
- Identify critical vendors at risk of stopping services
- Implement a vendor priority payment plan
- Audit fuel cards, credit cards, and expense controls
- Reconcile the last 90 days of financials
Within 30 Days
- Correct inaccuracies in the P&L and Balance Sheet
- Standardize the month-end close process
- Implement invoice accuracy and billing checkpoints
- Establish daily/weekly cash reporting cadence
- Set spend rules and approval limits
- Review insurance, claims, and any premium arrears
SECTION 2 — MAINTENANCE & PM COMPLIANCE
Immediate Priorities (Days 1–7)
- Verify PM schedules for every unit and identify overdue PMs
- Standardize the PM workflow across all locations
- Ensure consistent inspection forms and documentation
- Audit parts inventory for accuracy
- Validate vendor pricing and parts usage
- Implement daily shop huddles
- Require PM completion sign-off before any truck is released
- Control who can order parts and establish approval rules
Within 30 Days
- Track PM compliance daily
- Establish maintenance cost-per-mile visibility
- Align repair decisions with OEM standards
- Create A/B PM templates
- Stage parts for upcoming PMs to reduce downtime
- Validate tech labor hours vs. completed work
- Define shop KPIs (PM compliance, downtime, repeat repairs, etc.)
SECTION 3 — SAFETY & COMPLIANCE
Immediate Priorities (Days 1–7)
- Review ISS score and CSA violation history
- Address recent violations with corrective actions
- Verify ELD settings, HOS rules, and driver compliance
- Audit driver qualification files (DQF)
- Confirm drug/alcohol testing pool compliance
- Conduct a focused safety stand-down if needed
- Ensure every truck has required safety equipment
- Review the quality of pre-trip and post-trip inspections
Within 30 Days
- Rebuild safety meeting cadence
- Refresh training for inspections, load securement, and HOS
- Launch a targeted safety campaign based on violation trends
- Document clear accountability expectations for drivers and dispatch
- Track and review safety KPIs weekly
SECTION 4 — OPERATIONS & DISPATCH
Immediate Priorities (Days 1–7)
- Audit dispatch-to-driver ratios
- Ensure load assignments align with safety and maintenance restrictions
- Establish a daily operations call with managers
- Map the workflow (dispatch → driver → shop → billing → payroll)
- Identify bottlenecks causing delays
- Standardize communication expectations
- Improve shift change consistency
Within 30 Days
- Implement an updated load planning process
- Define accountability measures for dispatch performance
- Connect operations to maintenance for upcoming PM planning
- Launch an operational KPI dashboard (on-time %, empty %, communication metrics)
SECTION 5 — PEOPLE, CULTURE & LEADERSHIP
Immediate Priorities (Days 1–7)
- Clarify who leads each department
- Reset expectations with managers and key personnel
- Address toxic, disruptive, or disengaged behavior immediately
- Establish a daily 10-minute leadership huddle
- Provide clear direction for the next 7 days
Within 30 Days
- Implement a weekly leadership cadence
- Align job duties with actual operational needs
- Define clear accountability for every department
- Rebuild trust between leadership, shop teams, and drivers
- Set 30-60-90 day performance expectations
SECTION 6 — VENDORS, DEALERS & LENDERS
Immediate Priorities (Days 1–7)
- Proactively contact major vendors before problems escalate
- Renegotiate payment plans and establish clear expectations
- Validate pricing and contract terms
- Review tire program, credit lines, and inventory usage
- Audit all dealer repair orders for unnecessary work
- Stabilize relationships with fuel, parts, and service vendors
Within 30 Days
- Create a vendor scorecard
- Consolidate vendors where appropriate
- Set repair authorization thresholds (based on cost or repair type)
- Build lender confidence with transparent reporting
- Send weekly operational recovery updates to key financial partners
SECTION 7 — DAILY & WEEKLY KPI CADENCE
Core Daily KPIs
- PM compliance percentage
- Out-of-service units
- Maintenance cost per mile
- Driver turnover
- CSA violations
- Safety events
- Cash position
- Critical AP aging
- On-time performance
Weekly Execution Cadence
- Weekly leadership meeting (30 minutes)
- Review and compare KPIs to prior weeks
- Define next-week priorities
- Remove operational obstacles
- Realign expectations with all department leaders
RED FLAG CHECKLIST — If 3 or More Are True, the Fleet Is in Decline
- PMs overdue 14+ days
- Vendor accounts past due
- Rising safety violations
- Unpredictable cash flow
- High downtime
- Inaccurate financial reporting
- Declining shop or driver morale
- Increasing lender pressure